Heat Merchants is Ireland’s leading supplier of Heating, Plumbing and Renewable Energy solutions to trade customers, having been in operation for the last 40 years.
By supplying a comprehensive portfolio of heating, plumbing and renewable energy solutions for both domestic and commercial projects, the company also provides technical support services to customers including heating system design and specification, commissioning, ancillary certification, after-sale service and installer training.
Heat Merchants Group trades in 43 outlets (between branches and showrooms) around Ireland as Heat Merchants and Tubs & Tiles.
Wanting to expand their operations, and take advantage of the growing eCommerce sector, Heat Merchants approached Monsoon Consulting to help them launch their eCommerce platform.
We worked closely with Heat Merchants to create a modern, user friendly eCommerce platform, that not only streamlined their ordering process but also continued to provide the advice and trust that heat merchants had become known for.
Launched in December 2019, Heat Merchants have reported customer satisfaction with the platform.
Our team of expert consultants, UX Designers and web engineers have been building a unique, user-focused solution for Heat Merchants. Some of the key features developed for the solution are:
- Live pricing
- Click and Collect functionality
- Web Chat
- Stock Availability Checker
- Pricing Quotations