Topline group’s new B2B eCommerce site Launches

“Working with Monsoon Consulting, we were assured of the right eCommerce partner to take Topline into this new and important world of B2B eCommerce. Monsoon guided us through all the key aspects of the project, from the initial workshops to the tight delivery schedule and multiple stakeholders. We are delighted with the initial launch and feedback of the site and look forward to capitalising on this as we take the business forward.”
-David Mahony, Head of IT, Topline Group

 

Built on an industry-leading eCommerce platform, Magento Commerce, the new Topline site incorporates detailed and complex integrations with the business’s ERP system (Intact) and further expands the online presence from the business’s legacy website(s) through a digital transformation programme.

Monsoon has created a number of highly specialised features over and above the available Magento suite functionality to allow all key stakeholders and users within Topline’s business to ensure maximum efficiency and performance improvement.

These include: 

  • a dedicated “ Content & Notifications” alert engine, which is tailored to Toplines’ unique business model and membership workflows. 
  • Industry-leading B2B “owners area” for self-service, B2B functionality)
  • Intelligent user workflow and permission-based user management.
  • “Always on” service for Topline members, creating a new 24/7 facility for the members.
  • Specially designated self-service area for senior management users using 2FA Two Factor Authentication 
  • Customised Monsoon Consulting dedicated hosting solution with high availability, security and GDPR compliance features  

In addition, a highly customised CMS solution, which extends upon the Magento PageBuilder Content Management Suite.

After 12 months of intensive project delivery, incorporating expert consulting, design & UX, development and testing, the new eCommerce solution was unveiled to Topline’s members with very encouraging reception and feedback. 

The early success of the new B2B site is manifested in a high update in customer orders to Topline and a new cultural shift to embrace all the benefits of B2B eCommerce from an operational and performance perspective.

With us you'll get customised digital solutions. B2B eCommerce expertise. eye-catching UX & design. streamlined on-boarding. a high-performance site. a long-term partnership. a thorough discovery. white-glove support. an amazing website. a team of experts.

Ready to transform your site?

Get in touch today!

EMPOWERING     INNOVATIVE     HUMBLE     SOLUTION-ORIENTED     EFFICIENT    HONEST     ARTISTIC     RESPONSIBLE     INNOVATIVE     CUSTOMER-CENTRIC     AWARD-WINNING   

EMPOWERING     INNOVATIVE     HUMBLE     SOLUTION-ORIENTED     EFFICIENT    HONEST     ARTISTIC     RESPONSIBLE     INNOVATIVE     CUSTOMER-CENTRIC     AWARD-WINNING