DISCOVERY & VISION WORKSHOPS

Let's explore our in-depth kick-off process.

DISCOVERY & VISION WORKSHOPS

Let's explore our in-depth kick-off process.

WHAT ARE THE FIRST STEPS?

1    Thorough Background Research

At Monsoon Consulting, we kick off every project with in-depth background research. It’s not just about understanding the industry trends or the competition. We go the extra mile by delving into the code base to truly grasp the existing system and uncover potential opportunities. This holistic approach allows us to develop a clear situational analysis that will lay the foundation for the next steps in the process.

2    workshops with your team

Through various collaborative workshops, we’ll dive into UX and design principles to ensure we’re creating something that truly represents your brand. From there, we’ll work to identify the major features your project requires, and explore “nice-to-have” options. We’ll also introduce you to our team members who will be working with you moving forward, so you can feel confident and connected throughout the entire process.

3    user research & interviews

If it’s possible to arrange, we would love to meet with some of your end users to see how they’re currently using your platform. This direct contact with customers is crucial for us to understand their needs and identify areas of improvement for your new website. Our goal is to help your business thrive in the digital world, and by collaborating closely with your end users, we can create a website that exceeds their expectations.

4    Engagement Pack

This comprehensive guide outlining the collaboration roadmap between us and our clients. This document serves as a blueprint for the project, detailing how we will work together during the build. It ensures clarity and well-defined project paths, fostering a shared understanding and setting the stage for a successful partnership. This Engagement Pack is a testament to our commitment to transparent, client-focused project management.

Ensuring your business thrives online through digital transformation.

explore the other steps

Our in-depth discovery and vision workshops help us identify your business goals and create a clear plan forward. We focus on understanding the target audience, discovering user needs and pain points, and identifying key features and functionality needed for success.

Our creative process for UX/UI research and design is driven by collaboration, expertise, and ambitious innovation. We dive deep into user research to uncover insights and leverage best practices to inform our design decisions. Our talented team combines this knowledge with out-of-the-box thinking to deliver eye-catching designs that captivate users and enhance their digital experiences.

Our frontend development team creates visually stunning and seamless interfaces that optimise the user experience across all devices. We specialise in using the latest technology and developing customised solutions to build responsive websites that are both fast and scalable.

Our infra and devops team helps ensure that our clients’ sites run smoothly and efficiently. We provide scalable infrastructure solutions, automate the deployment process, monitor performance, and ensure high availability and disaster recovery. 

We specialise in creating websites that are visually appealing and fully responsive across desktop, mobile and tablet devices. Our team designs intuitive user interfaces that are optimised for both usability and engagement, ensuring a seamless user experience.

Our backend architecture team designs scalable and flexible application architecture that are secure, high-performing and easily maintainable. We specialise in working with various databases, frameworks and programming languages to ensure functionality requirements are met.

Our support and maintenance services ensure clients’ websites are secure, stable, and optimised for peak performance. We offer on-going support services, monitoring for technical errors, and provide regular updates to ensure the website stays up-to-date with industry trends and technologies.

Our experts excel at complex integrations of different systems and technologies. From payment gateways, to inventory management systems and third-party APIs, our team can connect and automate workflows to streamline business operations and enhance the user experience.

Our Success Stories

UNIPHAR GROUP

30% uplift in online order value

  • High-capacity fulfilment while maintaining accurate inventory data
  • 33,000+ financial documents accessed monthly
  • Customised pricing with personalised account management and discounting

TOPLINE GROUP

B2B buying group with over 160 stores across Ireland

  • 24/7 Self-service Functionality
  • Complex ERP Integrations
  • Customised GDPR-compliant hosting

HOME FOCUS BY HICKEYS

Customised 'Shop the Look' Feature

  • Powerful and immersive eCommerce site
  • Platform modernisation
  • Improved performance
  • Multi-channel integration

ENABLE IRELAND

225% Increase in Users

  • Integrated Donation Functionality
  • Localised Service Centre Directory
  • Centralised Resource Hub
  • Inclusive, Rich, Multimedia Content

DÚN LAOGHAIRE-RATHDOWN COUNTY COUNCIL

Over 2 million unique website views

  • A responsive and easy-to-navigate public service website
  • In-depth discovery process
  • Information Architecture
  • Content Management

HOMEFOCUS

Customised 'Shop the Look' Feature

  • Powerful and immersive eCommerce site
  • Platform modernisation
  • Improved performance
  • Multi-channel integration

Ready to transform your site?

Get in touch today!

EMPOWERING     INNOVATIVE     HUMBLE     SOLUTION-ORIENTED     EFFICIENT    HONEST     ARTISTIC     RESPONSIBLE     INNOVATIVE     CUSTOMER-CENTRIC     AWARD-WINNING   

EMPOWERING     INNOVATIVE     HUMBLE     SOLUTION-ORIENTED     EFFICIENT    HONEST     ARTISTIC     RESPONSIBLE     INNOVATIVE     CUSTOMER-CENTRIC     AWARD-WINNING