BRYMEC

The Future of Online Ordering for the Building Services Sector

A FEW PROBLEMS TO SOLVE

Explore Brymec’s journey in revolutionising B2B eCommerce within the construction sector. Their innovative platform streamlined ordering, vastly improving site-to-head office communication.

Learn how they remarkably processed over 300 orders in just the first week after launch.

This case study is not just about technological success, it’s about redefining customer engagement in the digital era.

Brymec is one of the leading suppliers of components to the building services sector. An established industry leader in online sales, they wanted to provide an even better solution that could be scalable for the future as the business, and customer needs, evolved. 

As part of their commitment to providing ‘the future of online ordering’, Brymec decided to create a world-class B2B online ordering platform that would provide:

STREAMLINED PROCUREMENT

Making it simpler and faster for their customers

ON-TIME DELIVERIES

Ensuring they meet their promise of next-day delivery for over 14,000 products

OPTMISED CHECKOUT

Ensure an easy process for for time-poor construction buyers

OUR SOLUTIONS

Using the agile software development methodology, we worked with Brymec’s internal project team to develop a new eCommerce store, built on the Magento 2.2 B2B codebase.

Through consultation with our client, we created a host of new features to better serve Brymec’s time-poor business buyers in the growing construction sector:

  • Full account management with access to reports, invoices and order history

  • Custom team structures, permissions and hierarchy-based requisitions feature

  • Custom checkout experience

  • Advanced ‘My Account’ and Dashboard areas for better user experience

  • Permission-based ERP transaction view

  • Frontend user roles and permission-level management

  • Tender quotes with component list functionality

  • Company-level checkout delivery addresses with a searchable dropdown

  • Live online order tracking and proof of delivery

  • Add to Favourites / Add to List options for prompt online ordering

The new platform involved several integrations with third parties, such as OGL (ERP), SagePay (Payment) and PODFather/ Dx Freight (Delivery providers). Additionally, we implemented a large volume of data migration from the existing platform

LET THE NUMBERS SPEAK FOR THEMSELVES

  • 300 unique orders processed on the new site in the first week
From the outset, we had a clear vision to deliver a truly innovative website to our customers and indeed into our industry. We found that Monsoon shared our vision and drive to create something truly unique which was a key factor in appointing them to develop www.brymec.com. We can’t speak highly enough of the expertise, enthusiasm and passion Monsoon brought to the project, and would without hesitation work with them again.
 

Guy Hewison

Projects and Continuous Improvement Manager, Brymec

THE RESULTS

Brymec’s new B2B eCommerce platform takes the ordeal out of ordering, enhancing communication between site and head office. Within the first week since launch, the site processed and fulfilled over 300 online orders. Both Brymec and their customers are very happy with the resulting website, with consistent positive feedback from the construction procurement sector. We look forward to continuing our work with Brymec to further optimise their B2B eCommerce performance.

OTHER SUCCESS STORIES

UNIPHAR GROUP

30% uplift in online order value

  • High-capacity fulfilment while maintaining accurate inventory data
  • 33,000+ financial documents accessed monthly
  • Customised pricing with personalised account management and discounting

TOPLINE GROUP

B2B buying group with over 160 stores across Ireland

  • 24/7 Self-service Functionality
  • Complex ERP Integrations
  • Customised GDPR-compliant hosting

HOME FOCUS BY HICKEYS

Customised 'Shop the Look' Feature

  • Powerful and immersive eCommerce site
  • Platform modernisation
  • Improved performance
  • Multi-channel integration

ENABLE IRELAND

225% Increase in Users

  • Integrated Donation Functionality
  • Localised Service Centre Directory
  • Centralised Resource Hub
  • Inclusive, Rich, Multimedia Content

DÚN LAOGHAIRE-RATHDOWN COUNTY COUNCIL

Over 2 million unique website views

  • A responsive and easy-to-navigate public service website
  • In-depth discovery process
  • Information Architecture
  • Content Management

HOMEFOCUS

Customised 'Shop the Look' Feature

  • Powerful and immersive eCommerce site
  • Platform modernisation
  • Improved performance
  • Multi-channel integration

Ready to transform your site?

Get in touch today!

EMPOWERING     INNOVATIVE     HUMBLE     SOLUTION-ORIENTED     EFFICIENT    HONEST     ARTISTIC     RESPONSIBLE     INNOVATIVE     CUSTOMER-CENTRIC     AWARD-WINNING   

EMPOWERING     INNOVATIVE     HUMBLE     SOLUTION-ORIENTED     EFFICIENT    HONEST     ARTISTIC     RESPONSIBLE     INNOVATIVE     CUSTOMER-CENTRIC     AWARD-WINNING