Category: Blog

Monsoon Consulting is delighted to be fully registered as an official certified “FSQS Supplier” giving further credentials to our work and expertise in the financial services industry. Monsoon Consulting are delighted to add to our  list of industry certifications and awards, the FSQS (Financial Services Qualification System) Certification as issued by Hellios. FSQS (Financial Services Qualification …

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If you work or dabble around the development of websites you’ve likely heard the term ‘QA’ being mentioned. And while those of us closely linked to the building and implementation of sites understand what QA means and its importance in the process, this can sometimes get lost to those not so closely involved. So let’s …

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Your navigation is the bread and butter of your eCommerce store. If your users are not able to navigate your site to achieve their goal (which is likely to find and buy a product) then your site is unlikely to convert, and may lead users to move to a competitor site.  There are many aspects …

Read more “5 UX considerations for your navigation menu”

Checkouts are the make or break of your eCommerce platform. If your checkout is cumbersome or presents errors to your users they are highly likely to leave. As a result, most checkouts have a 70% abandonment rate.  This checkout abandonment is more commonly referred to as shopping cart abandonment. But what exactly is shopping cart abandonment, I …

Read more “6 Tips to Optimise your Checkout”

User Interviews are a great way to gain insights into your product directly from actual users. Listening to them, their pain points, and what they love; is of far greater value than what a boardroom of stakeholders believe to be the problems. User Interviews form one of several dozen methods of user research. While it …

Read more “The Value of User Interviews is more than just hearsay”

Digital commerce is not just one thing. It is the enabling of customers to purchase goods and services through a wholly self-service, interactive experience. It covers all aspects of this from the people, technologies, and processes involved in offering these experiences to the content and retention based touchpoints.  What is the difference between digital commerce …

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B2C commerce, also known as business to consumer commerce, is a term used to describe a commerce-based transaction that occurs between a business and a consumer. Traditionally this term referred to the direct selling of products to consumers in environments such as in-store shopping or restaurant dining. However, in this age of digital, we generally …

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Adobe Commerce (previously known as Magento) is a powerful tool for eCommerce, and its Page builder tool continues this legacy. But wait, what is Page Builder? Page Builder is a powerful content creation tool that allows you, the merchant, to create best-in-class shopping experiences without the need for support from developers. This means that you …

Read more “UI Tips for using Page Builder Successfully”