Project Brief

Topline are Ireland’s largest buying group for Hardware, DIY, and Building Material; supplying over 160 affiliated stores nationwide. They approached Monsoon Consulting to help transform their digital commerce platform.

Wanting to embrace new technology and features, and to improve their customer experiences; Topline approached Monsoon Consulting to help with the digital transformation of their current eCommerce platform.

 

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Our Solution

We worked closely with Topline to create a modern, user-friendly eCommerce platform, that could handle the volume of orders while providing the content and financial features that the users expect of them.

The areas of expertise included Planning & Discovery, UX/UI Design, Development and Support.
Built on Magento Enterprise with custom-built modules, and a fully functioning financial section.

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Project Features

Built on an industry-leading eCommerce platform, Magento Commerce, the new Topline site incorporates detailed and complex integrations with the business’s ERP system (Intact) and further expands the online presence from the business’s legacy website(s) through a digital transformation programme.

  • A dedicated “ Content & Notifications” alert engine, which is tailored to Toplines’ unique business model and membership workflows.
  • Industry-leading B2B “owners area” for self-service, B2B functionality.
  • Intelligent user workflow and permission-based user management.
  • “Always on” service for Topline members, creating a new 24/7 facility for the members.
  • Specially designated self-service area for senior management users using 2FA Two Factor Authentication.
  • Customised Monsoon Consulting dedicated hosting solution with high availability, security and GDPR compliance features.

 

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"Working with Monsoon Consulting, we were assured of the right eCommerce partner to take Topline into this new and important world of B2B eCommerce. Monsoon guided us through all the key aspects of the project, from the initial workshops to the tight delivery schedule and multiple stakeholders. We are delighted with the initial launch and feedback of the site and look forward to capitalising on this as we take the business forward."
David Mahony
Head of IT Topline Group
Launch site